For ages 21 and above only

hi77 Responsible Gambling —
Know Yourself, Know Your Limits

Gambling is entertainment, not an obligation. hi77 wants every player to play consciously and safely. On this page you will learn how to control your spending and time, recognise warning signs, and find help when you need it.

SSL Secured Age 21+ Required 24/7 Support Self-Exclusion Available

Our Commitment

Keep Gambling Enjoyable

hi77 believes that online casino and sports betting is fundamentally a form of entertainment. But that entertainment only brings genuine enjoyment when it is done in moderation and with a plan. We want you to enjoy every session — free from financial pressure or mental discomfort.

hi77 offers players in Bangladesh several control features that you can activate yourself at any time. From setting deposit limits to taking a short break or a full self-exclusion — everything is in your hands. Read our Terms and Conditions to learn how these features work.

Remember: gambling is never a source of income or a way to repay debts. Most of the time the odds are against you. So before every session, decide — how much can you afford to lose today without it affecting your daily life? Do not bet a single taka beyond that limit.

If you have any questions or want to set a limit on your account, contact us via hi77's 24/7 live chat support or by email. Our support team responds in both Bengali and English.

Control Tools

Set Your Own Limits

The following features on hi77 can be activated at any time by contacting us via live chat or email.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. If you try to deposit beyond that amount, the system will automatically block it.

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, hi77 will show a warning and prompt you to end your session.

Loss Limit

Your session will automatically stop once you have lost a set amount. This prevents you from going beyond your budget in a single day.

Cool-Off Period

Take a short break lasting from 24 hours to several weeks. During this time you cannot log in to your account, but your account will not be deleted.

Self-Exclusion

If you want a complete break for an extended period, activate self-exclusion. Once active, it cannot be lifted before the chosen period ends.

Reality Check

Enable regular pop-up notifications that tell you how long you have been playing and how much you have won or lost so far.

Warning Signs

Do Not Ignore These Signs

Gambling addiction develops gradually. If you notice any of the signs below in yourself, take a break and seek help.

Spending Beyond Your Budget

Are you using money meant for rent, bills, or food to place bets? This is a clear early sign of addiction.

Anger or Restlessness After Losing

Losing your temper after a loss, being unable to sleep, or having tension with family are concerning signs.

Chasing Losses

Placing bigger bets to recover a loss — this cycle is the most common pattern of problem gambling.

Hiding It from Loved Ones

A tendency to hide how much you gamble from family or friends, or to lie about it, is a warning sign.

Betting with Borrowed Money

If you are borrowing from a bank, friends, or family to place bets, it is important to act quickly.

Unable to Stop

Repeatedly deciding to quit but coming back, or playing for hours while telling yourself you will stop soon.

Ask Yourself These Questions

Did I deposit more than I planned last month?
Has gambling caused me to miss work, studies, or family responsibilities?
Do I prefer to be alone after a loss?
Have I formed a habit of putting my winnings straight back in?
Do I feel uneasy or restless when I am not gambling?

If you answered "yes" to more than two questions, read the support section below carefully.

Get Support

You Are Not Alone — Help Is Available

Acknowledging a problem and asking for help takes courage. hi77 and the people around you are here for you.

hi77 Support Team

Contact us via 24/7 live chat or email. Request to activate self-exclusion, a cool-off period, or a deposit limit directly — in Bengali or English.

Family and Trusted Friends

Tell a family member or a close friend. Talking openly with people in your real life often works faster than professional advice.

Professional Advice

Speak with a mental health professional or addiction specialist. In Bangladesh, the National Institute of Mental Health and several other organisations provide this support.

Opening an account and playing on hi77 is for people aged 21 and above only. We are strict about age verification — ensuring that no underage person can use an account is also the responsibility of the account holder. Keep your device out of reach of children and never share your account details with anyone.

To learn how hi77 stores and uses your information, read our Privacy Policy. For answers to common questions, visit the FAQ section — it has detailed answers on payments, bonuses, and account-related queries.

Our Responsibility

hi77's Commitment

hi77 is committed to building a secure and responsible environment. We actively work to identify problematic playing patterns and, where needed, reach out to players directly.

Our platform uses SSL encryption and secure payment methods — bKash, Nagad, Rocket, and bank transfer — to keep your financial information safe. We review our systems on a regular basis.

Alongside responsible gambling, we are committed to providing a fair and transparent service. If you have any complaints or questions about any aspect of our service, contact the 24/7 support team.

FAQ

Questions About Responsible Gambling

You set the self-exclusion period yourself — from a minimum of 6 months up to an indefinite duration. Your account cannot be reactivated before the chosen period ends. Once it ends, you will need to contact the support team to request reactivation.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a waiting period, so the decision is not made on impulse.

You cannot log in during a cool-off period, so a direct withdrawal is not possible. Contact hi77's support team by email for assistance with this.

Change your password immediately and notify hi77 support. Use of an account by anyone under 21 is a direct violation of hi77's terms. Keep your account details private and make a habit of logging out.

Talk to your family directly — let them know how much time and money you are spending. You can share the link to this page. When your family is aware, they can also help if they notice any warning signs.

Yes. If hi77 detects unusual playing behaviour, it may reach out to the player directly and, if necessary, automatically place temporary restrictions on the account. This is done for your protection.

Learn More

hi77 Responsible Gambling — Know Yourself, Know Your Limits